Borderless Cloud Recording
Improve your customer service by monitoring and making on-going enhancements to your customer interactions. Identify quality service improvements and proactively resolve customer complaints.
Leverage automatic call recording for reviewing the accuracy of phone orders and meeting notes Making sure important details aren’t lost or forgotten by reviewing important calls. Increase sales ramp-up time with new hire training based on performance reviews and coaching of pre-recorded conversations. Records calls via our Mobile App. Reduce disputes before they escalate into customer service problems. Recording can be retrieved through our portal.